AutoTrader
April 1, 2014, 03:53 PM
As a new customer and owner of flynax license, I can see in here that the biggest mistake of the Flynax team is that they haven't invested (time and resources) in building a community of licensed users.
I can totally understand this might have been intentional as they might prefer licensed users to turn to them for customizations, but from what I see on the forums, this doesn't work as they might have wished.
It's never too late to invest on building a community of people who can actually help each other...
A simple idea is: don't tell people to open a support ticket with you in order to provide them with a solution, do it in here so in case someone else has the same problem or wants the same customization, they could do it themselves.
Trust me, it won't be less money for you through customizations, it'll be more money for you through loyalty.
Just a few thoughts... now back to customizing my flynx site all alone...
I can totally understand this might have been intentional as they might prefer licensed users to turn to them for customizations, but from what I see on the forums, this doesn't work as they might have wished.
It's never too late to invest on building a community of people who can actually help each other...
A simple idea is: don't tell people to open a support ticket with you in order to provide them with a solution, do it in here so in case someone else has the same problem or wants the same customization, they could do it themselves.
Trust me, it won't be less money for you through customizations, it'll be more money for you through loyalty.
Just a few thoughts... now back to customizing my flynx site all alone...