View Full Version : Why does it take 3 or 4 days for a response from support

Gary Pennington
January 2, 2014, 04:13 AM
have been trying to get some one to respond to my tickets for 3 or 4 days now.....no one home ?;)

Morgan Bohman
January 2, 2014, 08:05 AM
Maybe Xmas and New Year?:*)


January 2, 2014, 08:30 AM
Hello Gary,

Yes we celebrated the New Year. :)

Today we will check your ticket.

Adrian Goldng
October 17, 2016, 03:56 PM
....so why does it take 11 days in October?

October 18, 2016, 03:50 AM
Hello Adrian,

Would you please explain us better what do you mean?

Sohail Zafar
February 24, 2018, 09:32 PM
I have same problem i submit a ticket on 14 feb for version upgrade and last reply i got on 16 feb,18 and after that no response and i paid for version update and today is 24 feb,18 and i have no response and also no update