No response

[Vitalijs Rozenbergs]

Hi. I created ticket 2 days ago, but there is still not response??? my ticket id KCU-303212

[John]

Hello Vitalijs,
Your ticket is in the turn. Just you are not alone who want to update your software to 4.2 version.
Next time you may just call our live chat to hurry up the owner or get know your ticket status.

John

[Gary Pennington]

where do i need to go to get answers for my install ? on one answering my tickets or emails.