View Full Version : Renew Package doesn't Renew

Jonathan Miller
August 9, 2013, 04:33 PM
Ticket submitted for further details and account info.

If you have an expired package in "my packages" and you click the renew button, you get the message saying this has been renewed however nothing happens. It still shows that it isn't renewed and when you go to add a listing it asks for payment again.

This is a huge problem.. How can I launch my website and expect customers to pay/renew their plan when they cannot?

What makes it even better is when they go to purchase a plan it says "already purchased" so they can't even click on it to update it. Then it goes on to say you should pick a plan... Yea No ****.

This is a critical update that also seems to go ignored.

Tech's I need your expertise on this bug. Thank you.

Marc Austin
August 14, 2013, 10:08 AM
Are we having fun yet? ;) Have you resolved this issue? I am eagerly awaiting a response myself!

Wei Hong
October 15, 2013, 05:33 AM
As all of other users, I just realized this bug. I will "renew" this thread every now and then, hopefully some flynax supporter could see this.
This Renew feature need fix. Make the listing renew with a new date. Not the same old date from months or years ago.

Abdul Basit
September 12, 2016, 05:08 AM
me phasing this issue, how an i resolve this...

September 13, 2016, 02:01 AM
me phasing this issue, how an i resolve this...

Hello Abdul,

Please clarify your current problem in details.