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Thread: Read Message Error

  1. #1
    Senior Member
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    Read Message Error

    Hello Guys

    In admin panel under read message why is it when you view the message to read it that it's showing in html format, how do you fix this or change it to read as normal text?

    Thanks
    David

  2. #2
    Flynax developer Rudi's Avatar
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    Hello,

    Could you provide some screenshot of the problem ?
    or create a ticket regrading this issue

  3. #3
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    Hi Rudi

    Please see screenshot of the issue you can se that when you view messages it's in html format.2018-10-17_0853.jpg

    Thanks
    David

  4. #4
    Flynax developer Rudi's Avatar
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    We've fixed it on your end and this fix will be applied in the next update
    now you should send a new message and check

    the fix is the following:

    go to ftp > includes > controllers > contact_us.inc.php

    after:
    PHP Code:
    Only registered members can view the code
    insert:
    PHP Code:
    Only registered members can view the code

    then go to admin > controllers > tpl > contacts.tpl

    find:
    Code:
    Only registered members can view the code.
    and replace it with:
    Code:
    Only registered members can view the code.

  5. #5
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    Hi Rudi

    Great work yet again i sent another message as a test and it's working fine as it's now reading without html format...

    Regards
    David

  6. #6
    Rudi,

    I think, we just need to change
    Code:
    Only registered members can view the code.
    to
    Code:
    Only registered members can view the code.
    No need to add
    Code:
    Only registered members can view the code.

  7. #7
    Flynax developer Rudi's Avatar
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    Bahram,

    of course you can use different quick solutions
    but it's more important to determine the cause than the consequence and fix it

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